Frequently Asked Questions
How do I search for products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
Shipping costs are calculated based on the shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most economical. If you’d like more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised.
- The item you received was not as described.
Do your clothes run true-to-size?
To bring you a diverse collection of products, our clothing is sourced from all kinds of cool places, so the sizes on some items may run different from what you’re used to. It’s super important that you check the size chart for the item you are purchasing to ensure a great fit!